Five golden rules for increasing quality

Rule 1: Transparency ensures good order

An extensive management system for planning, steering and control makes sure that the members of the management team know exactly where they are standing and what is expected of them.

Rule 2: Clear goals for every employee

To be motivated, the employees need clear performance and quality goals communicated to them unambiguously.

Rule 3: Thinking ahead, not running behind

A large part of the management efforts must focus on preventing problems before they appear.

Rule 4: The whole is the sum of the parts

The company as a whole can only be managed by detailed supervision of the parts.

Rule 5: In cases of routine-blindness, call in external specialists early

External consultants contribute the necessary objective, neutral point of view that allows us to exploit productivity potential.

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